Refund policy

The buyer is responsible for all return shipping costs in cases of order cancellations, changes of mind, or incorrect orders placed by the buyer.

In the event that a product is received damaged, defective, or otherwise not as described, Courageous Painting will assume responsibility for the return shipping costs and provide the buyer with a prepaid shipping label. Upon receipt of the returned item, it will be inspected to determine eligibility for a refund in accordance with the return policy outlined below.

Item return policy:
If something has gone wrong, or your item wasn’t as you were expecting – we will do everything we can to make it right. Below are our policies on returns for each product. We honor a 14 day return policy on eligible products. We do our best to offer color accurate photography of the artwork, but please be mindful that calibrations often vary between devices. If color calibrations are of concern, we recommend viewing the item from multiple devices (desktop, iPhone, etc.)

To be eligible for a return, your item must be in the same condition that you received it.

• Fine Art Prints (eligibility varies): Prints are very delicate. Our quality control and sanitary standards are quite strict and most cannot be re-sold upon return. Only if prints are unhandled and in their original packaging, will they be eligible for return. If returned prints are deemed unfit upon inspection for any reason, we reserve the right to deny a refund.

• Stickers (eligibility varies): Stickers are very delicate. Our quality control and sanitary standards are quite strict and most cannot be re-sold upon return. Only if stickers are unhandled and in their original packaging, will they be eligible for return. If returned stickers are deemed unfit upon inspection for any reason, we reserve the right to deny a refund.

• Bracelets (eligibility varies): Bracelets are very delicate. Our quality control and sanitary standards are quite strict and most cannot be re-sold upon return. Only if bracelets are unhandled and in their original packaging, will they be eligible for return. If returned stickers are deemed unfit upon inspection for any reason, we reserve the right to deny a refund.

• Originals (eligibility varies): Only if the original is in perfect condition it is eligible for return. If returned originals are deemed unfit upon inspection for any reason, we reserve the right to deny a refund.

• Commissions (eligibility varies): All completed commission purchases are final; as they are personalized for you. If the commission was purchased and the customer reaches out to cancel the order before the commission a refund will be considered.

• Digital Download (not eligible): Customer’s will not receive a refund for digital downloads, because it’s a digital copy of a file on their device. We can’t physically remove it and have no control over the downloaded file.

We do not offer returns, refunds or exchanges for change of mind purchases.